Top-Notch Answering Services for Medical Facilities

We offer a 24/7/365 live telephone answering service, and we have been an award-winning industry leader since 2003. Our team ensures that your callers receive the service and attention they seek, making you and your team look good in the process. With our service, you will never miss another important call.

When call volume increases, it doesn’t necessarily mean that additional staff or resources are needed to address patients’ inbound calling needs. Unfortunately, increased patient hold times, repeat calls, busy signals, and full voicemail boxes can lead to frustrated patients and staff, resulting in lower patient satisfaction scores. That’s where we come in.  

We will be your strategic resource in facilitating inbound patient communications, ensuring a live voice 100% of the time without adding staff, telephone lines, or extending office hours.

We provide around-the-clock live telephone answering services for healthcare facilities. Our live telephone answering services are completely confidential and secure, ensuring that your patients’ information is always protected. With our services, you can schedule non-urgent appointments with ease, and our answering service will take down all the necessary information for a return call the next morning.

In case of medical emergencies, our team is trained to quickly disseminate and dispatch the call to the correct after-hours on-call professional. 

Our switchboard service is a live operator answering the phone and directing the caller to the correct department for their needs instead of taking a message for a callback later.

Rates starting at

$150.00/Unlimited Calls for Up to 2 Physicians